Student Perceptions of Online Lectures and WebCT in an Introductory Drug Information Course
Maisha Kelly Freeman, PharmD, Robert H. Schrimsher, EdD, and Michael G. Kendrach, PharmD
McWhorter School of Pharmacy, Samford University
Submitted March 21, 2006; accepted May 07, 2006; published December 15, 2006.
Objectives.
drug information course for first-year professional doctor of pharmacy students.To determine student perceptions regarding online lectures and quizzes during an introductory
Design.
a careers in pharmacy exercise, and a final examination were used to deliver the course content
and assess performance. A multiple-choice survey instrument was used to evaluate student perceptions
ofFormal and online lectures, online quizzes, written semester projects, a practice-based examination,WebCT and online lectures.
Assessment.
better, 77% reported that lectures would be used to study for the final examination, and 59% reported
that they would use
online lectures should be used in future courses.More than 47% of students reported that online lectures helped them learn the materialWebCT lectures for future classes. Approximately 40% of students agreed that
Conclusion.
preferred in-class lectures compared to online lectures. A positive correlation was observed for
those students who performed well on the online quizzes and those who performed well on the final
examination.Students reported that WebCT was easy to use; however, the majority of students
Keywords:drug information, Internet, WebCT, active learning
INTRODUCTION
As technology advances, an increasing number of
pharmacists will be required to incorporate information
technology into their daily practices. Online tutorials are
becoming common place in a wide variety of settings that
include academia and the workplace; therefore, colleges
and schools of pharmacy need to embrace the challenges
associated with this teaching style. Furthermore, students
will have to become more familiar with computerized
testing as theNorthAmericanPharmacistLicensureExamination
(NAPLEX) and many state board examinations
are completed via computer only. In addition, many computer
systems in pharmacy are becoming more advanced
while new drugs are consistently being approved for use.
Therefore, technology must be used to allow pharmacists
to keep abreast of the new information that they are
expected to master.
Several pharmacy school instructors have developed
online lectures and/or used the Internet to facilitate student
learning.
was improved and/or no differences with respect to
academic performance was observed between classroom
and online instruction.
evaluated 42 third-year pharmacy students’ knowledge
and ability to assess metered-dose inhaler (MDI) technique
via 3 models: after a traditional lecture, Web-based
MDI technique tutorial, or no intervention.
differences in academic performance were observed
between students who completed the Web-based or lecture
tutorial (
were observed between the control group and the
groups who received additional education related to MDI
technique.
quizzes via
and other teaching methods on learning in a first-year
professional health systems course were examined. The
investigator determined that students who completed
more
compared to other students.1-8 In these assessments, student performance1,3,4,6,8 For example, Erickson et al3 Although nop50.38), differences with respect to knowledge3 Similarly, the effectiveness of Internet-basedWebCT, an electronic course managementsystem,WebCT quizzes performed better on examinations6
Three drug information courses are required at Samford
University, McWhorter School of Pharmacy, in the
first-, third-, and fourth-professional years, respectively,
of the doctor of pharmacy program. The first-professional
year course serves as an introduction to drug information
Corresponding Author:
BCPS. Address: Samford University, McWhorter School of
Pharmacy, 800 Lakeshore Drive, Birmingham, AL 35229.
Tel: 205-726-4175. Fax: 205-726-4012. E-mail:
mkelly@samford.eduMaisha Kelly Freeman, PharmD,
American Journal of Pharmaceutical Education2006; 70 (6) Article 126.
1
and information retrieval skills are emphasized. Students
in the third-professional year course are taught literature
evaluation skills. The course in the fourth-professional
year is a part of the advance practice experience that students
must complete prior to graduation. The instructors
of the fourth-professional year course emphasize both
written and oral communication, literature evaluation,
and information retrieval skills.
Throughout the 3-year sequence of drug information
courses, students are exposed to a variety of strategies to
facilitate the learning process. Students in the first-year
course are expected to complete a series of projects that
primarily focus on efficient methods to retrieve information
within medication references/resources and textbooks, as
well as secondary database searching (eg, International
Pharmaceutical Abstracts and PubMed).
Dueto the repetitiveness of the learning material delivered
through lectures and laboratory sessions between
and within each year and the availability of
a series of online lectures were developed. The goals of
the online lecture series were to help facilitate learning,
decrease the amount of time in class devoted to lectures,
and increase the time available for laboratory activities in
the first-year drug information course. The development
of literature searching, problem-solving, writing, and
technology skills were emphasized via classroom lectures,
laboratory exercises, and online technology. The
activities created for the laboratory sessions were
designed to mimic practice in community, hospital, and
long-term care settings.
The purpose of this study was to determine student
perceptions toward utilizing online lectures andWebCT,WebCT
in an introductory drug information course. The survey
was administered online via
between online quiz grades and final examination scores
were also examined.WebCT. The correlation
DESIGN
Information Systems
course for first-year professional doctor of pharmacy students.
The goal of this course is to prepare students to be
effective providers of drug information. ‘‘An effective
information provider perceives, assesses, and evaluates
drug information requests and efficiently retrieves, evaluates,
communicates and applies data from published literature
and other sources to provide an integral component
of pharmaceutical care.’’is a required, 1-credit hour9
The course structure included the following components:
4 in-class lectures (50 minutes each) with class
lecture notes included in the course packet in sequential
order of lectures that was available on the first day of
class; 5 online lectures, 5 laboratory sessions; and 7 online
quizzes. These quizzes were to be completed 1 week following
the completion of the online or in-class lecture.
Other course assignments included: 2 written semester
projects; a presentation on careers in pharmacy in which
students were assigned 1 of 8 careers and presented a skit
of a pharmacist interaction with a patient and the necessary
educational requirements to complete before entering
the specialty; and a practice-based examination in
which students were expected to answer a tertiary and
secondary literature question within 20 minutes with the
available print and electronic references. A final examination
was administered at the completion of the course.
All written semester projects were submitted electronically
via
Four online lectures were prepared usingWebCT.MacromediaCaptivateEducationVersion
(Macromedia,Lindon,
UT, 2005) that allowed
Internet Web pages to be imported into the software for
interactive simulations of course content. ThePowerPoint presentations andCaptivate
software was used in the following lectures: Tertiary
Literature; Secondary Literature/International Pharmaceutical
Abstracts (IPA); PubMed; Samford University
Drug Information Center Web pages; Davis Library
online catalog system; and Internet sources. Students
were able to access online lecture content anywhere there
was Internet connectivity; however, students were encouraged
to view the lectures at a designated campus site
(eg, Drug Information Center, University library). A
descriptive, oral narration was provided for all lectures
except those on
Center Web pages, and Davis Library online
catalog system. These lectures were supplemented with
written, descriptive captions. Students were able to view
simulations of tertiary literature searches to assist them in
locating information for Internet-based resources includingPubMed, Samford University Drug Information
Lexi-Comp, Drug Facts and Comparisons,and
Clinical Pharmacology
examples regarding the appropriate searching techniques
for
allowed students to observe important characteristics
of medically related web sites.
Online lectures were available on the first day of class
and students had the ability to view these lectures at their
convenience throughout the semester. Students were
informed that lectures could not be viewed without highspeed
Internet connectivity. No in-class lectures were
scheduled during the weeks students were required to
listen to online lectures so the students could have a designated
time to view the lectures. Headphones were available
for check out, free of charge, in the Samford Drug
Information Center or campus library for listening to lectures.
Most lectures were approximately 1 hour in length. Students were also provided withPubMed and IPA. In addition, the Internet-based lectures
American Journal of Pharmaceutical Education2006; 70 (6) Article 126.
2
or less. Only students enrolled in
access to online lectures.Aset of 3 practice questions was
imported into the Captivate lecture. Students had 3
attempts to answer each question correctly. If the question
was answered incorrectly, the lecture was shifted to the
subject matter in which the student was experiencing
difficulty. Multiple-choice questions incorporated in theInformation Systems had
Captivate
questions.
Seven, multiple-choice
to facilitate student learning. Quiz material was developed
from examinations administered in previous years.
All students were expected to complete the quizzes within
the time allotted (eg, 15 minutes for a 10-question quiz).
Quizzes for the week were released at the beginning of the
week (ie, Monday) and had to be completed by 11:00lectures were included in the WebCT quizWebCT quizzes were developedPM
Friday of the same week. To ensure that students were
comfortable answering questions via
survey instrument was developed inWebCT, an introductoryWebCT
in which students were expected to communicate pertinent
information about themselves to the instructor.
Students were invited to ask questions about the proper
way to submit quizzes via a session acquainting them with
WebCT
students.
The quizzes consisted of 10 questions for most lectures;
however, 15 questions were administered for, but further explanation was declined by theIPA
and
was 15 and 20 minutes, respectively. When students took
the quiz, only 1 question at a time was visible. In addition,
all answer choices were scrambled with each quiz that
was administered. Quizzes were graded upon completion;
however, quiz grades and feedback were not provided
until all quizzes for the week had been submitted. Along
with their score, students could view questions they
answered correctly or incorrectly. An explanation of
why an answer was correct or incorrect was included.
Students had access to quiz questions and answers after
all quizzes were submitted and graded. A copy of the quiz
completion schedule was included in the syllabus andPubMed lectures. The time restriction for all quizzes
WebCT
Only students enrolled in
to online quizzes.
Course grades were earned from student performance
on quizzes (20%), written project 1 (10%), written project
2 (15%), practice-based examination (15%), careers in
pharmacy presentation (10%), final examination (cumulative,
25%), and professionalism/participation (5%).
Pearson correlation coefficients between quiz and final
examination grades were analyzed via
All students were asked to complete an online survey
instrument to assess the use of online lectures andalerted students when a quiz was to be completed.Information Systems had accessSPSS 12.0.WebCT
over the semester. All statistical analyses were performed
via
Board approved this study.SPSS 12.0. Samford University Institutional Review
RESULTS
During the fall semester of 2005, 124 students were
enrolled in the
asked to voluntarily assess the use of online lectures andInformation Systems course. Students were
WebCT
related to
scale (1-strongly agree to 5-strongly disagree). A total of
109 (87.9%) students completed the survey instrument.
The majority were female (73.4%) and 80.7% were 20-24
years of age. Approximately 45% of students reported
previously completing between 1-2 courses that utilized
online quizzes or lectures. Greater than 97% of students
agreed that they were computer literate. The most frequently
reported locations for viewing online lectures
were off campus (68.8%; eg, home) and the fewest number
of respondents viewed lectures at an on-campus site
other than the School of Pharmacy.
Table 1 lists selected questions from the survey instrument
that were used to assess student perception of online
lectures. Overall, the majority of responders did not have
difficulty comprehending either the combined audio/
video lectures or video-only lectures (66.1% vs. 46.8%;
respectively
the combined audio/video lectures compared to the
video-only lectures with written captions. More than 47%
of students felt that online lectures helped them learn the
material better, 77% reported that they would use the
lectures to study for the final examination, and 59%
reported that they would use
course to reinforce information presented in future pharmacy
classes, if needed. Only 37.6% and 34% of students,
respectively, felt that they could appropriately searchover the semester. Students answered questionsWebCT and online lectures via a 5-point Likertp,0.05). Greater than 70% of students preferredWebCT lectures from theIPA
and
30% preferred online lectures to live lectures and
54% did not.Atotal of 44 (40.4%) students agreed that the
instructor should continue to use online lectures to deliver
course material; however, 34.8% of the students disagreed
with this statement.
Student perceptions regarding overall ease of use ofPubMed after completing online lectures. Approximately
WebCT
majority of respondents agreed that submission confirmations
via
overall process for submission of assigned tasks were user
friendly,
accessibility of viewing
day or night.
The mean score (
quizzes was 90.8during the course were positive (see Table 2). TheWebCT were received in a timely manner, theWebCT was easy to use, and they preferred theWebCT lectures any time of the6SD) that students earned on online6 10.3 and the mean score earned on
American Journal of Pharmaceutical Education2006; 70 (6) Article 126.
3
the final examination was 79.86 8.9. The Pearson
r
quizzes and overall examination scores was significant:correlation between the scores students earned on online
r
between the scores earned for completing online quizzes
and examination scores. Students who performed better
on the quizzes also performedwell on the final examination.
A total of 36 comments were submitted regarding50.321 (p,0.01). This indicates a positive correlation
WebCT
who commented stated that live lectures were more beneficial
than online lectures (11 students); however, 6 students
said they ‘‘liked’’ online lectures and 5 students
commented that they ‘‘liked’’
included
lectures consumed too much time (1 student); the online
lecture files were too large (1 student); quizzes were
difficult (1 student); online lectures were boring (1 student);
and video-only lectures were not helpful (2 students).
Three students expressed displeasure with online
lectures because they felt they could not ask questions.
Two students wanted to be able to view the online lectures
sooner.and online lectures. The majority of the studentsWebCT. Other commentsWebCT was easy to use (2 students); the online
DISCUSSION
Online lectures were integrated in an introductory
drug information course to allow more active learning
via laboratory activities within the course. The results of
the survey indicated that students enjoyed usingWebCT
Table 1. Perceptions of First-Year Pharmacy Students Regarding the Use of Online Lectures in an Introductory Drug Information
Course (N5 109)
Question
Strongly
Agree,
No. (%)
Somewhat
Agree,
No. (%)
Neither Agree nor
Disagree, No.
No. (%)
Somewhat
Disagree,
No. (%)
Strongly
Disagree,
No. (%)
I did not have difficulty following
the combined audio/video lectures
23 (21.1) 49 (45) 11 (10.1) 17 (15.6) 8 (7.3)
I did not have a difficult time
following the video-only lectures
with written captions
16 (14.7) 35 (32.1) 16 (14.7) 31 (28.4) 11 (10.1)
I prefer the audio/video
presentations more than the videoonly
presentations
56 (51.4) 21 (19.3) 18 (16.5) 10 (9.2) 4 (3.7)
Online lectures helped me learn the
subject matter
7 (6.4) 45 (41.3) 13 (11.9) 22 (20.2) 22 (20.2)
I feel that I can appropriately search
IPA after completing the online
lectures
5 (4.6) 36 (33) 15 (13.8) 35 (32.1) 18 (16.5)
I feel that I can appropriately search
PubMed after completing the
online lectures
4 (3.7) 33 (30.3) 25 (22.9) 28 (25.7) 19 (17.4)
I prefer online lectures to live
lectures
16 (14.7) 16 (14.7) 18 (16.5) 24 (22) 35 (32.1)
I will view the online lectures
again to help me prepare for
the final exam
40 (36.7) 44 (40.4) 11 (10.1) 6 (5.5) 8 (7.3)
I recommend that more instructors
use WebCT to deliver online
lectures
6 (5.5) 16 (14.7) 23 (21.1) 31 (28.4) 33 (30.3)
I will use WebCT lectures from
PHRD 303* to refresh my memory
of the material for other classes, if
needed, while in pharmacy school
16 (14.7) 48 (44.0) 27 (24.8) 11 (10.1) 7 (6.4)
The instructor should continue to use
online lectures to deliver material
in future classes
18 (16.5) 26 (23.9) 27 (24.8) 19 (17.4) 19 (17.4)
*PHRD 303 is the course number forInformation Systems
American Journal of Pharmaceutical Education2006; 70 (6) Article 126.
4
(62.4%) and preferred having the ability to viewWebCT
lectures any time of the day or night (87.1%). Students
agreed that they did not have difficulty following content
present in the audio/video lectures, but they were less
accepting of video-only lectures with written captions.
Approximately 48% of students felt that online lectures
helped them learn the subject matter; however, fewer students,
37.6%and 34%, respectively, felt they could appropriately
search
amount (77.1%) of students reported that they would view
the online lectures again to help them prepare for the final
examination, which is more than those who felt that listening
to the online lectures contributed to their learning.
One possible explanation is that the students did not listen
to the online lectures as assigned and felt they needed to
view the lectures prior to the examination to perform
better. For the most part, students did not feel that more
instructors should use
Students were less clear about whether the online lectures
should be continued in this course. Approximately40% of
students felt that online lectures should be used in future
classes; however, 35% felt that online lectures should not
be used. Students may not have appreciated online lectures
for
43.1%, respectively, of students disagreeing that they
learned the material from the online lectures well enough
to search databases in the future; however, this value may
be more of a reflection of students (54%) not preferring
online lectures. Furthermore, if students did not prefer
online lectures, they may have responded in the same
manner about any material presented via this technology.
Although the majority of responders were female students
(73.4%) and 66% of the class is female, it is unclear
whether the results would have been different if more
male students had responded to the survey.
Overall, there were no significant correlations
between the number of courses in which students had been
enrolled that utilized online quizzes or lectures and the
students’ agreement that online lectures should be used to
deliver material in future classes (
92% of students completed all of the quizzes for
the
correlation between academic performance on online
quizzes and final examination scores. One possible explanation
is that students may have had access to previously
administered examinations, as most students performed
better on quizzes delivered early in the semester than on
those given later. The content on the latter quizzes wasIPA or PubMed. An overwhelmingWebCT to deliver online lectures.IPA and PubMed as indicated by 48.6% andp 5 0.905). ApproximatelyInformation Systems course and there was a positive
Table 2. Pharmacy Students’ Perceptions Regarding the Use ofWebCT in an Introductory Drug Information Course (N 5 109)
Question
Strongly
Agree,
No. (%)
Somewhat
Agree,
No. (%)
Neither
Agree nor Disagree,
No. (%)
Somewhat
Disagree,
No. (%)
Strongly
Disagree,
No. (%)
WebCT assignment
confirmations are received
in a timely manner after
uploading projects
66 (60.6) 24 (22) 17 (15.6) 2 (1.8) 0
The due dates and deadlines
for WebCT projects are
clear to me
79 (72.5) 24 (22) 1 (0.9) 4 (3.7) 1 (0.9)
Overall, the process used for
submitting assigned tasks
(eg, projects, quizzes) is
easy (eg, user friendly)
36 (33) 57 (52.3) 11 (10.1) 3 (2.8) 1 (0.9)
WebCT is easy to use 49 (45) 48 (44) 9 (8.3) 3 (2.8) 0
The university/school computers
consistently allows me to access
course components in WebCT
56 (51.4) 41 (37.6) 11 (10.1) 1 (0.9) 0
My home computer consistently
allows me to access course
components in WebCT
61 (56) 36 (33) 4 (3.7) 2 (1.8) 5 (4.6)
I like the accessibility of viewing
WebCT lectures any time of the
day or night
64 (58.7) 31 (28.4) 9 (8.3) 2 (1.8) 3 (2.8)
I enjoyed using WebCT 24 (22) 44 (40.4) 26 (23.9) 9 (8.3) 6 (5.5)
American Journal of Pharmaceutical Education2006; 70 (6) Article 126.
5
derived from the final examination from the previous
year, which students did not have access to before completing
the online quizzes. The students may have gained
access to the information on the quizzes administered in
previous examinations from former students. Although
questions and answer choices were randomized to discourage
cheating, students may have shared answers and
that could havemade a positive impact on their online quiz
score. In addition, some students may have used lecture
notes to assist them in answering online quiz questions.
Some discontent with online lectures was identified.
Revisions to the methods of delivery and selected other
items need to be incorporated for future use. Possible
actions for future classes include the following: all lectures
will have narrated voiceovers to convey pertinent
information; more exercises will be available to allow the
students to simulate the material they have learned
throughout the online lectures; students will be responsible
for completing the simulations before they are
allowed to view the remainder of the lectures; students
will be encouraged to work individually on online lectures
as it will be easier to record their time spent completing
online lectures for use in developing course content; and
additional time will be given to complete online quizzes.
Hopefully as technology becomes more common in the
workplace for learning new daily operational procedures
and for post-graduation requirements (eg, continuing education),
students will be more accepting to this online
instructional teaching method.
Distance education is becoming increasingly popular
in pharmacy asmore colleges and schools of pharmacy are
founded andmore pharmacists are completing the requirements
for a doctor of pharmacy degree. Online lectures
serve as a unique way of uniformly delivering information
to all students, reducing inconsistencies with learning
experiences, delivering material to larger groups of students,
offering learning flexibility to students with parttime
jobs or other needs, actively engaging the learner,
decreasing the need for printed handouts,monitoring learningmore
effectively, and increasing students’ accountability
by having an electronic trail of accessed lectures.5,10
Potential disadvantages to this type of learning include the
amount of time required to prepare lectures, students’ sense
of isolation fromthe instructor, ‘‘screen fatigue,’’ computer
malfunctions (eg, crashes, long load times, etc),
to have immediate answers to questions that may arise
when students are viewing lectures.
Investigators of several studies have examined the
benefits of using Web-based education in medicine and
nursing.
Web-based education is present in graduate nursing education
literature. In these studies, graduate student nurses
reported that the benefits of online courses with respect to
flexibility outweighed the disadvantages of online
courses.
of undergraduate and graduate nursing students regarding
Web-based courses.
(328 undergraduate students; 230 graduate students) from
6 schools of nursing were eligible for the survey. No
differences between the groups were observed for the
use of technology (eg, the availability and reliability of
technology). Several differences were observed regarding
educational practice among graduate and undergraduate
students. Undergraduate students perceived a greater
need for student-faculty interaction compared to the graduate
students (
anticipated a greater time commitment for studying Webbased
courses than undergraduate students. Overall, students
did not feel they were at a disadvantage because of
inadequate computer skills.
The student perceptions of
drug information course were positive; however, perceptions
about online lectures were less favorable. Possible
explanations related to unfavorable thoughts about online
lectures include: students may not have anticipated the
amount of time required outside of the classroom to prepare
for class; students transitioning from undergraduate
training may have required more contact with a faculty
member; and students may have been more accustomed to
passive learning instead of being an active participant in
the learning process.
Interactive lectures are becoming increasingly popular
as training tools for new pharmacists. Several community
pharmacies have advertised state-of-the-art
prescription systems that require completion of an extensive
CD-ROM based training program.
become familiar with this type of learning system before
starting practice. As more students are exposed to this
technology, overall perceptions of online lectures may
improve. In addition, students may become more accustomed
to using this technology as the pharmacist shortage
increases and new techniques to attract students to pharmacy
schools from remote locations are developed.5 and inability10-16 The majority of experience with interactive,11,15,16 Another study evaluated the perceptions12 Five hundred fifty-eight studentsp 5 0.01). In addition, graduate studentsWebCT in the introductory7 Students need to
Limitations
Although academic dishonesty was discouraged
through random assigning of answer choices and the ability
to view only 1 question at a time, students may have
shared answers or conferred with other students after
completing the online quizzes and that could have falsely
elevated grades for online quizzes. However, since a positive
correlation between higher online quiz scores and
higher final examination scores were observed, academic
dishonesty may be unlikely.
American Journal of Pharmaceutical Education2006; 70 (6) Article 126.
6
CONCLUSIONS
Examination scores and final course grades indicate
that first-professional year pharmacy students are capable
of comprehending and retaining the content of lectures
administered online. In addition, students have a positive
perception of
materials using both on- and off-campus computer terminals,
flexibility in accessing the materials, and clarity in
the feedback addressing performance. Students preferred
an audio/video lecture format over a video-only format
with written captions that had to be read.WebCT in regards to accessing the learning
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